Shipping policy

Effective Date: 04/03/2024

Thank you for shopping with Anjar Chocolatier. We are committed to providing you with the best possible shopping experience, including efficient and reliable shipping services. Please read our Shipping Policy carefully to understand how shipping works for orders placed through our online store at anjarchocolatier.com

Order Processing

Orders are typically processed and shipped within 1-3 business days after payment is received. However, please note that processing times may vary during peak seasons or promotional periods. Once your order has been shipped, you will receive a confirmation email with tracking information, allowing you to monitor the status of your delivery.

Shipping Methods and Rates

We offer several shipping options to accommodate your needs:

Standard Shipping: Our standard shipping option typically delivers within 3-7 business days after the order has been processed. Shipping rates for standard shipping are calculated based on the weight and destination of your order.

Expedited Shipping: For customers who need their orders sooner, we offer expedited shipping options such as express or priority shipping. Expedited shipping rates and delivery times will be provided at checkout based on the weight and destination of your order.

International Shipping: We are pleased to offer international shipping to select countries. International shipping rates and delivery times vary depending on the destination and shipping method chosen. Please note that customers are responsible for any customs duties, taxes, or import fees associated with international shipments.

Please note that certain items may be subject to shipping restrictions due to their perishable nature or legal regulations. For example, chocolate products have specific shipping requirements based on temperature sensitivity.

Additionally, we currently only ship to addresses within the continental United States. We apologize for any inconvenience this may cause and appreciate your understanding.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email, allowing you to track your package's journey from our warehouse to your doorstep. You can also track your order by logging into your account on our website and navigating to the Order History section.

Shipping Delays

While we strive to deliver your orders in a timely manner, please understand that unforeseen circumstances such as weather conditions, carrier delays, or other factors beyond our control may cause shipping delays. If your order is experiencing a delay, please contact our customer service team, and we will do our best to assist you.

Contact Us

If you have any questions or concerns about our Shipping Policy or need assistance with your order, please don't hesitate to contact our customer service team at bruno@anjarchocolatier.com. We are here to help!

By placing an order through our website, you agree to abide by the terms and conditions outlined in this Shipping Policy.

Anjar Chocolatier